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600 сотрудников компаний-доноров для работы в Магните

Главная Our cases 600 employees of donor companies to work in Magnit
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600 employees from donor companies for work at Magnit

Task:

Train 600 employees, who had not worked in grocery retail, for store operations in 3 days. Conduct training for over 6,000 existing employees on working in new conditions (sanitary safety techniques).

Magnit’s leadership acted proactively and, based on the Magnit Corporate Academy, organized training for employees from partner industries.

During the pandemic, supermarkets became not only places for shopping but also for leisure. Requirements increased: staff monitoring, shift quarantine if one employee fell ill, and sanitary processing. Opening a store in a day was possible, but finding and training workers was a complex task.

Solution

Training was conducted for three groups:
existing Magnit employees;
employees from donor companies (Burger King, KFC, Sportmaster, Zenden, Rive Gauche);
volunteers (existing employees delivering groceries to people aged 65+).

We enabled the necessary modules:
Information section
Materials
Tests

Results in numbers

6980 employees completed training (as of 15.06.20)
1–2 minutes required to log in
< 61 ₽ cost of training 1 employee
94% confirmed that studying materials was convenient/very convenient
100% said they liked WhenSpeak

How it was in practice

1
Personal report Each training participant was given a personal code entered upon logging into the platform. All participant actions on the platform were recorded in a report and could be sorted by personal code.
2
Onboarding The first thing participants saw upon entering the platform was a video in the Information section, where a woman talked about the Magnit network. The virtual room was branded in the company’s colors. Thus, alongside training, new employees underwent a brief onboarding.
3
Materials To enable learning at any time, materials in PDF format for each group and tests were placed on the platform.

Magnit today is 20,860 retail outlets and 1,265 pharmacies, employing a total of 310,500 employees (as of March 31, 2020).

We are grateful to Irina Fedkina, Head of Training and Development at Magnit Corporate Academy, for providing the data and will strive to meet the high praise!